Page 1 of 2 1 2 Last 9h25 This is going to need looking at by their email support team. omissions and conduct of any third parties in connection with or related to your use of the site. My wife has a btinternet email account linked to mine and yet she is not having any problems sending messages from Apple Mail. on Do other emails they send get to where they need to go? 2) Set up a forwarding system on your old email account so that all new emails are automatically redirected to your new email address. I know it exists because I can pick it up on ios and via BT Webmail. on Thanks for the suggestion. This site contains user submitted content, comments and opinions and is for informational purposes Thanks for your reply, Townman and thanks to Anne too. It seems that I can only send messages to my iCloud account from the iMac. BT Email - best practices for postmasters and senders of email. P.S. email not sending from iMac iPad is working ok. My email is not sending from my iMac (iCloud). I just tried to send a message to an 'external' btinternet account on the iMac and it failed again. 1-800-MY-APPLE, or, If you cant send or receive email on your Mac, Sales and If I go into iCloud web page, then I can send and receive as normal. Problems with email | BT Help I've got a "failed delivery message". To start viewing messages, select the forum that you want to visit from the selection below. iPad is working ok. If that doesn't fix the problem, see the next section. Virgin Media says email accounts are only available to current customers. btinternet email server refusing to send outgoing issue can clear itself after a day or two" proves to be the case. Can send emails fine from any other account. 6) Make a list of all of the accounts and logins that are linked to your old email address. I have deleted the account and reinstalled, checked all the settings and named the account with the e mail address. For additional information, see the Global Shipping Program, Batman Outlaws #1 2 3 Complete DC Comics Lot Doug Moench, Comic should be in the grade given in the listing title. 15h31. Thanks for the examples that have been provided so far. 19-12-2022 Read more about failed deliveries and messages from "MAILER-DAEMON" or "Mail Delivery Subsystem". on Unable to send mails to btinternet addresses, Re: Unable to send mails to btinternet addresses. Accounts that are inactive for six months . As soon as I removed that link all was well again. So hardly time for a timeout to have occurred. What does this mean? MisterW, bobpullen. Emails from btinternet.com addresses not received. - Plusnet I can take the same message and copy it into gmail and send from there and it gets through with no problem. Email headers can be found by looking at the email item's properties. 13-07-2019 Outgoing Mail Server: mail.btinternet.com Port: 465 (this may not be automatically populated on selecting SSL, so you'll need to check) SSL Encryption: Enabled (but not STARTTLS) Authentication: PLAIN Username: your email address including the @btinternet or @btopenworld.com part Password: your btinternet or btopenworld password For email, I use Microsoft Outlook (from Microsoft Office, not outlook.com) email on my Samsung S10 phone and on my laptop. I expect that they are simply burying their heads in the sand and do not look at all. 26-08-2021 14-07-2019 I think I remember something very similar happening to me earlier this year, after btinternet started being more restrictive about what they would accept in incoming emails. 10-07-2019 Last week I phones an advisor with a somewhat similar response. I cannot send even the simplest of messages this morning. Sadly not the same as my experience. Outlook emails not being received by btinternet.com addresses Then power on the phone and iPad and tell me if it still has the problem. You may have to register before you can post: click the register link above to proceed. At my age, I just don't have the energy to set up a new email address and tell everyone.'. This sounds fiddly, but isn't necessarily. I guess I will have stop e-mailing my wife from the iMac (I could even talk to her!). 15h33. 'If you create a new email with a service such as Gmail, you're also free to change broadband in future without changing your Gmail email address.'. No links of any sort and it still bounces, coming back with the messages unable to deliver after repeated attempts. 13h18. Re: Unable to send email from Outlook app, If you like a post, or want to say thanks for a helpful answer, please click on the Ratings icon. We repeated the test and the same thing happened. We resorted to texting instead, as neither of us had the time or knowledge to pursue it, although I did have a look online without much success. If you see Disconnected, Working Offline, or Trying to connect, Outlook can't reach the email server to send your mail.. Go back to . I selected my btinternet IMAP account in the accounts window of the preferences panel, selected "Server Settings" and unchecked the "Automatically manage connection settings" checkbox in the SMTP section to open up the SMTP settings dialogue. Uninstall and Reinstall Mail app A. Uninstall - Windows Key+X > Click Windows Powershell (Admin) > Copy the below and paste into Powershell and Enter Both accounts are loaded into Mail on the iMac but only mine is on the MacBookPro. on Last Thursday, I stopped receiving email from my @btinternet.com account. Its broadband expert Catherine Hiley says: 'Staying loyal to a broadband provider to keep your email address could prevent you from enjoying savings of up to 162 a year on average if you switch. Examination of the message heads of the delayed emails might be informative. Fix a problem | BT Help In theory, they could switch to a free email address, such as Gmail or Hotmail, but doing so feels like an insurmountable upheaval. . One of the mails having been sent as long ago as April 4th. Frankly, just waiting & hoping that the problem resolves itself is not what I was hoping to hear. If everything works fine in webmail, you may need to check your program settings. 15h04. 23-04-2021 23-04-2021 I've got a "failed delivery message". Thanks for the super fast analysis and reply. BT allows former customers to access a basic form of their email account for free. 16:52 EST 04 Mar 2023. Delays in Emails being delivered can arise from a multitude of reasons. Having the same problem myself today - unable to send emails from my @btinternet.com account. Go through and update your details for each one with your new email address. on This amount is subject to change until you make payment. 26-08-2021 The only thing that they have in common is that the messages were passed around inside the BT mail platform when the sender first sent the email, and then sat for far too long before being delivered to Plusnet. The issue has resolved itself on my MacBookPro (macOS 11.5) but it's still there on the iMac (macOS 10.15). 14-07-2019 It's good (???) Yesterday afternoon 22 April 2021, when I created a new email on my phone, it wouldnt send, stayed in my outbox and again I would receive error messages telling me to log in. The advice from forum users is to do nothing such as changing passwords or deleting and resetting up accounts as this invariably causes more problems than it solves. Go back to: Email help. Its probably not directly relevant to your problem, but who knows with Apple!! All other emails to other systems have no issues. Anyone else experienced this and got any suggestions on how to proceed? I can send messages on iPhone and webmail but not via Apple Mail on either of my Macs (MacBookPro and iMac). It takes a while to get a reply from the Postmaster but they will respond. 23-04-2021 I've got a "failed delivery message". Do this plenty of time ahead of when you plan to switch broadband provider you may even want a few months to switch over. 18h40. But again got error messages which I now cant remember. 26-08-2021 After several attempts, I decided to delete the email account from the phone and to recreate it using Add Account. This amount includes applicable customs duties, taxes, brokerage and other fees. After some trial and error I found that btinternet was objecting to my "signature" containing a link. This morning I clicked on the email icon on my phone and was again asked to login. A couple of days ago I asked a btinternet contact to send me a test email from their ipad which they did but it hasn't come through. 26-08-2021 All of the examples have this delay as more than five days, which should have really caused some sort of notification back to the sender. Choose Send/Receive > Preferences > Work Offline to toggle between offline mode and online mode.You may need to open the message and send it again, or choose Send/Receive.. Just add one of our bolt-ons, Quick and easy access to your account, services, bills and tools, View and manage your mobile account, tariff and usage. From haggling to threatening to switch, how YOU are fighting back against the great broadband rip-off, End this bill charade, says RACHEL RICKARD STRAUS: Broadband firms should offer fair and predictable prices, What you need to know about money every week: This is Money podcast. We'll need to look into this and we'll get back to you next week. btinternet email server refusing to send outgoing messages - rejecting as having spam/phishing conte, Re: btinternet email server refusing to send outgoing messages - rejecting as having spam/phishing c, Re: can't send emails since this afternoon. 21h18, I have got my email working again. To start the conversation again, simply I have had an empty VIPs mailbox suddenly appear in the sidebar of Apple Mail. 14h00, on He says: 'My emails are an archive of all of my subscriptions, accounts and information over the years. Apple disclaims any and all liability for the acts, Any suggestions please, User profile for user: Ive also tried not using advanced settings at all with exactly the same results as described above. This is exactly the same as my issue - with the 993 / 465 too. Those who leave have their email account terminated and closed 90 days later. I just hope Andy_N's observation that "theissue can clear itself after a day or two" proves to be the case. 20h13. So, I did checked around it seems that smtp is not working. This amount is subject to change until you make payment. I can receive emails. It's not just that there has been a delay. 26-08-2021 Will post another update when he gets a formal response from BT but I wondered if anyone else has noticed any change/ started receiving btinternet emails that they were not getting before? on What can be done to fix this problem please? I consistently receive this warning:whenever I try. Households are endlessly told that to keep their bills in check they must shop around when their current contract ends to get a better deal. Any ideas? 23-04-2021 The usual SPF and DKIM and other DNS settings are in place to verify the sent emails. This started suddenly about 5 or 6 weeks ago. 10h59. I can't find the missing messages in spam and I actually received one of the missing emails this morning that was sent at the beginning of March! You can send and receive messages, but not actively manage the account. Created on May 24, 2016 Outlook emails not being received by btinternet.com addresses In the last two weeks, emails that I send from Outlook to btinternet.com email addresses are not being received by the person I sent them to. 13h52. Thank you for your follow up. We appreciate you reaching out to us about Mail. It might be worth changing your SMTP port to see if that helps. https://community.bt.com/t5/Email/Problems-connecting-to-POP3-IMAP/td-p/1786726. Problems with sending btinternet emails t - Apple Community on on Please check your email settings. All postings and use of the content on this site are subject to the. Don't forget online banking, streaming services and social media accounts. The account I am using is Gmail (the google mail). You can send and receive messages, but not actively manage the account. Send yourself a test email. Google Groups emails from BT & Earthlink addresses not getting If someone answers your question correctly please let other members know by clicking on Mark as Accepted solution, Mine is Samsung A71 and also doesn't give option to enter the SSL encryption details, Announcements, Guides & Community Updates. They forecast a response within 72 hours. I cannot find an obvious way of asking bt about this!