Student Loan Forgiveness: Bidens Fresh Start Plan Deemed $34 Billion Success How It Benefits Borrowers, Student Loan Forgiveness: 5 Takeaways From Supreme Court Hearing Day One, country's estimated 7.1 million unbanked households, Access your paycheck up to 2 days early or get a cash advance even sooner, No activation or monthly maintenance fees, Gain financial insights and access to money management tools through the app, Funds up to $250,000 protected through the FDIC-approved Central Bank of Kansas City, Can only access 50% of your net pay as an advance, Some features are only available if your employer is part of the PayActiv EWA program. Her lengthy list of publishing credits include Bankrate, Lending Tree, and Chase Bank. Editorial Note: Credit Karma receives compensation from third-party advertisers, but that doesnt affect. Learned alot about financial stress and that I was not alone. I always have a problem and no one can fix it. Learn how we maintain accuracy on our site. Payactiv Visa Card users with direct deposit enjoy free real-time EWA transfers and additional exclusive discounts. Checking account with 3+ months of banking history, $750+ monthly income, live in eligible state, ages 18+. They cant help you resolve any issues. Another 10 to reply with copy and pasted questions, all of which were already addressed. Please try again later. Verification can help ensure real people write reviews about real companies. The app is high-rated on the App Store and Google Play store. This may result in yourhaving access to the funds sooner. I need gas and my refill of my stroke meds payactive would not updated my hours. Find out how we combat fake reviews. We always try our best to do our job well, and your kind words make it all worthwhile. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. He was helpful well mannered and really focused on getting my new card to me as quickly as possible. Otherwise, you could pay as much as $5 per month. I should have listened! Indeed Featured review. Horrible business and customer service. Funds accessed using Payactiv will show as a deduction on your next paycheck. Most people could download and use the app without technical issues. :), Very pleasant and understanding respectful and kind .Very tech savvy and was able to take care of my problems with being kicked out of my account almost every single day I've had a hard time with past customer service not understanding what I need help with , but this person was able to remain calm , empathetic,and made sure each situation was fully addressed and resolved. You're amazing and thank you for your kindness, Hi Romona,Thank you for taking the time to write a review about your experience. Mission Lane Visa Credit Card Review 2023: Is This Credit-Building Card Worth It? We use dedicated people and clever technology to safeguard our platform. Anna Serio is a trusted lending expert and former Commercial Loan Officer who's written more than 1,000 articles on Finder to help Americans strengthen their financial literacy. Hi Erica,Thank you for taking the time to write a review about your experience. Live support is available 24/7/365 online or by phone, according to the PayActiv website. It's pretty simple, actually. Hi Tasha,We sincerely apologize for your negative experience. Have up to $250 automatically deposited into your account for a $9.99 membership fee. A former editor of a newspaper in Beirut, Anna writes about personal, student, business and car loans. Audience Companies looking for an earned wage access platform to give their employees financial relief solutions between paychecks About Payactiv Anyways 5/5 for Davis M! We spend all day researching the ever changing landscape of HR and recruiting software. :). Payactiv is transforming and scaling Good processes and experienced managers starting to make a difference EWA is exploding and the company has positioned itself very well The platform is far ahead Cons The last couple of years with Covid and growing pains were hard. Have a blessed day. 1 Standard rates for data and messaging may apply from your wireless provider. Otherwise, read on! Get live support 247 Live chat Start chat now Call us toll-free 1 (877) 937-6966 For International Customer Service: 1 (510) 404-0525 Check our FAQ for common questions View FAQs Compensation may factor into how and where products appear on our platform (and in what order). Kindly email us your details including your Employer's name, Employee ID, and Mobile number at support@payactiv.com. This site may be compensated through third party advertisers. ** Central Bank of Kansas City is the issuer of the Payactiv Visa Prepaid Card only and does not administer, endorse, nor is liable for the Payctiv App. Transfers to bank accounts and other debit or prepaid cards will be complete within 48 hours, or you can pay a $1.99 fee to receive the money instantly. Something went wrong while submitting the form, please, Payactiv costs nothing to the employer and helps them boost employee engagement and reduce turnover by supporting the holistic financial improvement of their employees., Payactiv allows employees to withdraw their earned wages at any point during the month to pay for bills, medical expenses, and more. By clicking the 'Subscribe Now' button, you agree to our Terms of Use and Privacy Policy. Google Play and the Google Play logo are trademarks of Google LLC.Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. I have been using payactiv for almost 3 years now and they never get my hours worked right. Hi Geraldine,We sincerely apologize for the inconvenience. 1 to 3 days or same-day in some circumstances, Bank account must have at least 60 days of activity, Balance must be above $0 and have an average minimum balance on pay day. 2023 Trustpilot, Inc. All rights reserved. eToro Review 2023: Is It the Right Trading Platform for You? Hi Janel,Thank you for taking the time to write a review about your experience. Devin Myer's, can you help? 1 Standard rates for data and messaging may apply from your wireless provider. Either way we need more Ronnie OConnors.Thx Again for your help Ron, Hi there,Thank you for taking the time to write a review about your experience, it's always rewarding to hear such kind words. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Hi there,We sincerely apologize for your negative experience. Auto, homeowners, and renters insurance services offered through Karma Insurance Services, LLC (CA resident license #0172748). I would definitely recommend payactiv due to amazing and outstanding customer service that I received, Hi Monica,Thank you for taking the time to write a review about your experience. Payactiv offers a suite of financial services that include savings and budgeting tools, bill payment and financial-health measurement. If your employer is enrolled in the Payactiv EWA program, youll be able to access funds from your paycheck up to two days in advance (four days in advance if youre a government employee). Pay bills, stay ahead of fees, and handle the unexpected with the greatest of digital ease. Ned is the highlight of this company compared to the 25+ agents I've spoken too. If there's anything you need in the future, please don't hesitate to reach out to us at support@payactiv.com. Have a blessed day. Anyone can write a Trustpilot review. Read 4 more reviews about Payactiv Inc. LM. :). . Your livelihood, in hand No cost to open a Payactiv account where you can easily manage your everyday needs and plans for the future Please call Member Support at 833-675-0553 or email legal@creditkarma.com or mail at Credit Karma, LLC, P.O. I opened an account on the recommendation of a colleague, she told me that this bank has a lot of nice bonuses, but there was only one bonus, my account was closed. Run! Customer complaints are largely related to technical glitches that leave people unable to access their funds or manage their money. No commitment. Finder.com LLC. Employees that do not wish to pay a transaction fee every time they withdraw their earned wages may not use Payactiv frequently. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Shout-out to Davis for always assisting correctly, answering in timely manner & not giving any run arounds or lies! Payactiv Review. One of our representatives will be reaching out to you shortly to assist you. Get advice on achieving your financial goals and stay up to date on the day's top financial stories. She did such a wonderful job, was patient and empathetic and had my problem fixed instantly. Payactiv offers a suite of financial services that include savings and budgeting tools, bill payment and financial-health measurement. We may also receive payment if you click on certain links posted on our site. As a next step you can visit the Payactiv website or read our research on the Best Financial Wellness Software. It is also the provider of Earned Wage Access to Walmart and the only EWA Program with an approval order from CFPB. by PayActiv "Good safety net" 5.0 (2) Taylor C. Sales representative . It's compliant in all 50 states and offers its Earned Wage Access program with an Approval Order from the Consumer Financial Protection Bureau (CFPB). Compare OrbisPay vs. Payactiv using this comparison chart. How likely would you be to recommend finder to a friend or colleague? Have a blessed day. Like I said, I do want to thank him again for this. The offers for financial products you see on our platform come from companies who pay us. 1 CONNECT Work your way Get company announcements, pick up shifts, and get reminders and alerts from work. The Payactiv Visa Card also provides other benefits like getting access to your paychecks early by up to 2 days, autopay, an exclusive discount marketplace, discounts on gas, movie tickets, and more., Payactiv's SmartSpend syncs with your Payactiv app and Visa card to track expenses and provide guidance on spending and saving decisions. Employees love Payactiv because it eliminates the expensive between-paychecks toll of payday loans, bank overdrafts and late fees. Oops! Money accessed through PayActiv will show as a deduction on your next paycheck. We always try our best to do our job well and your kind words make it all worthwhile. The Equifax logo is a registered trademark owned by Equifax in the United States and other countries. We'll do everything we can to make sure we do better in the future. I dont ever try leaving bad reviews because it hurts businesses. But since we generally make money when you find an offer you like and get, we try to show you offers we think are a good match for you. I appreciate the patience, going the extra mile, and not once being rude! Just send an email to support@payactiv.com. Many employees have reported that they were unable to withdraw their earned wages despite their employer updating their hours in the system. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. . Alan Davis is one of the best Representatives this company has. PayActiv is the first Early Wage Access program approved by the Consumer Financial Protection Bureau. Anyone can write a Trustpilot review. Stay away from this bank. :), I am changing my review again because grace helped me out with no problem. Have a blessed day. It powers financial innovation by giving users the tech . However we may earn a small fee if you click on vendor links on this page. Hi Regina,Thank you for taking the time to write a review about your experience. Here are 8 tips for writing great reviews. If youre interested in joining PayActiv on your own, youll just need to download the app and create an account with your name, phone number and email. We always try our best to do our job well, and your kind words make it all worthwhile. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. This is the absolute worst app!! Private company. The situation was like this, I opened an account Payactiv and went to close my existing old one, my manager at the bank suggested that I transfer the balance from the account to a new bank (send money as a result of closing the account) I agree, convenient! Comes with the option to change your due date so you wont fall behind on repayments. Businesses that partner with Payactiv see significant cost reductions through increased recruitment, engagement and retention. Hmm, It sounds like youre looking for Customer Support instead of our Sales team. App Store is a service mark of Apple Inc., registered in the U.S. and other countries. In this era when so many consumers are looking for fee-free banking, many also expect other financial services to come without fees or interest charges. ray. We're available 24/7/365. If you have questions regarding the Card or such fees, terms, and conditions, you can contact us toll-free at 877-747-5862, 24 hours a day, 7 days a week. Know what's possible to save or spend, get help with budgets, savings, and debtall in the Payactiv App. Payactiv has partnered with 1500+ businesses and served over 2 million users since its inception in 2012. We'd like to turn this around and resolve your issue ASAP. This rating has decreased by -17% over the last 12 months. When compared to the high interest rates of a payday loan or taking out a cash advance on a credit card, however, PayActiv fees are minimal. Prevention Platform. Hi Annisia,Thank you for your feedback. One of our representatives will be reaching out to you shortly to assist you. If your employer doesnt partner with Payactiv, then this provider might not be worth the trouble. Anna earned an Expert Contributor in Finance badge from review site Best Company in 2020. 2023 Payactiv, Inc. All Rights Reserved. Be sure to include your Employer's name, Employee ID, and Mobile number. Google Play and the Google Play logo are trademarks of Google LLC.Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. Borrowers may find themselves taking out a second or third loan because they couldn't pay back the first one on time. Be sure to include your Employer's name, Employee ID, and Mobile number. If youre considering using Payactiv, here are a few things to know. A team member will be in touch ASAP. Consider another cash advance option if your employer isnt enrolled. I'm so grateful to have had the wonderful customer service he was able to provide for me. :). Have a blessed day. Hi Bill, sincerest apologies for the inconvenience. Carefully review your finances and the loan cost to make sure it fits your budget. We always try our best to do our job well, and your kind words make it all worthwhile. Advances can reach 50% of your earned wages though some employers may limit how much you can borrow. We may receive payment from our affiliates for featured placement of their products or services. Have a wonderful day. I will never forget this. There are no monthly maintenance fees to have a PayActiv account and no activation fees. Hi William,Thank you for taking the time to write a review about your experience, it's always rewarding to hear such kind words. We update our data regularly, but information can change between updates. :). If you have questions regarding the Card or such fees, terms, and conditions, you can contact us toll-free at 877-747-5862, 24 hours a day, 7 days a week. This includes the following features: While some customers are genuinely happy with how easy and inexpensive Payactiv is compared to other cash advance apps, many complain about technical bugs and a lack of customer support when the app malfunctions. category to category depending on what consumers want from varying products and Faster access to your money. But to get the most benefits, you need to have sign up for direct deposit to a Payactiv card. Hi Michelle,We sincerely apologize for your negative experience. Both my Payroll department and UKG are supposedly working to fix the problem, to no avail thus far. Very friendly, respectful, it genuinely seems like he enjoy his job or definitely a people person. This company is truly amazing and is honestly training their employees to be efficient kind mindful and helpful because it all showed with this customer contact today. Head to our FAQ page for answers to common questions regarding Payactiv services. Customer service rep Zachery Marshall was very polite and patient. How long does it take to get money from PayActiv? Many of the offers appearing on this site are from advertisers from which this website receives compensation for being listed here. 1 Standard rates for data and messaging may apply from your wireless provider. All Rights Reserved. Mr. Davis worked very hard to help me and work with his supervisor. I've had multiple attempts simply time out waiting for reps to respond. Hi Loretta,We're glad that we could help you resolve your issue. We always try our best to do our job well and your kind words make it all worthwhile. I love this guy!! Hi Melissa,We're glad that our representative could help you resolve your issue. See this Kraken review to learn the pros and cons of Kraken. I rely on this app and he quickly figured it out for me, Hi Reese,Thank you for taking the time to write a review about your experience. 60% of employees would recommend working at payactiv to a friend and 61% have a positive outlook for the business. Using Payactiv to get an advance on your paycheck can help you cover an emergency expense without having to resort to payday loans, which are known to be risky. so i contacted pay activ due to some account issues. & you guys really need to fix this issue with the app not being up to date & chats closing out & now my earnings chart, isn't trying to show what I made & just stopped after finally popping back up again now trying to stop showing what i madevery frustrating. Thanks to both of them for getting this resolved n the excellent customer service. Advice to Management It is also the provider of Earned Wage Access to Walmart and the only EWA Program with an approval order from CFPB. Even if your employer isnt enrolled in Payactiv, you can apply for the Payactiv VisaCard* and receive your paycheck up to 2 days early1 and use our in-app savings tools, prescription discounts, and 1:1 financial counseling. The Empower app offers fee-free cash advances between $25 and $250 to users, along with a cashback debit card. and you know what happened Payactiv closed the account after asking for a bunch of documents, from bank statements to utility bills. To resolve your issue we need your account details. Learn more about Apollo.io Create a free account No credit card. 2023 Payactiv, Inc. All Rights Reserved. Payactiv is slow to update employees' accounts with their earned wages, despite repeated requests from users. To many glitches, and its a nightmare having to deal with customer service! Plus, youll be able to review your current earnings on the app and see how many hours youve workedBut even if your employer isnt enrolled in Payactiv, you still might be able to receive some of your paycheck up to two days ahead of payday. He was kind and patient with me and was able to fix my paycor app issue within minutes. Founded in 1975, The Vanguard Group has become a premier investment management company in the U.S. and one of the largest in the world. App Store is a service mark of Apple Inc., registered in the U.S. and other countries. Harry Maxwell was Very polite, explained each step to help me to get back in my account,, and took his time with me he was very very helpful and help me in so many ways and took his time. Their customer representative dont know anything. She was kind and courteous and advised me that the previous agent I spoke with was able to resolve my issue. But even if you have the money to invest, you may not have the time to flip or Afterpay Overview Afterpay launched in Australia in 2015 as a new and improvedGen Z form of layaway. Advertiser Disclosure: Many of the offers appearing on this site are from advertisers from which this website receives compensation for being listed here. I had been sick with the flu and was in desperate need of cash for meds. If your employer partners with Payactiv, youre automatically eligible to use this service. Get what youve already earned, right now, to pay bills or buy what you need. Hey! I apologize for my frustrations with the previous agents, and am greatly appreciative that I was able to get my concern resolved in such an expedient manner. Receive and send funds to other members. They will transfer you 20 times and no knows where your money is. We make money from the interchange rate when you use the Payactiv Visa Card* for online or in-store purchases.